This information below is provided to us by our member company EY
Following the Malaysian Government’s announcement that the Movement Control Order (“MCO”) period will be further extended to 12 May 2020, the Royal Malaysian Customs Department (“RMCD”) has announced that there will be a full remission of penalty available for specific indirect tax payments received by RMCD no later than 31 May 2020.
On 30 April 2020, RMCD announced that due to the unavoidable limitation of the MySST system, late payment penalties for the following taxable periods will continue to be automatically generated in the MySST system during the MCO period, in a manner as shown in the table below:
| Taxable period | Due date to submit return and payment | Date of penalty generated |
| January – February 2020 | 31 March 2020 | 1 April 2020 |
| February – March 2020 | 30 April 2020 | 1 May 2020 |
However, RMCD has clarified that a full remission for the above-mentioned late payment penalties will be made by the RMCD as soon as possible. This will also include any Bill of Demands (“BODs”) issued on penalties which are eligible for a full remission during the MCO period. In addition, we wish to highlight that an application for the remission of such penalties is not required.
The full and complete version of the announcement issued by the RMCD can be found in the MySST Portal

This information below is provided to us by our member company Deloitte
The Prime Minister of Malaysia announced on 1st May 2020 that most businesses will be allowed to resume starting 4th May 2020, after the Movement Control Order (“MCO”) started on 18th March 2020. MCO is now to end on 12th May 2020. In line with this, the Immigration Department of Malaysia has on 2nd May 2020 evening released a general statement regarding resumption of the department’s services.
- All foreigners who have overstayed from 1st January 2020 till 14 days after the end of MCO, can leave Malaysia without being blacklisted or issued compound.
- All pass facilitation for foreigners whose Pass has expired from 1st February 2020, can be done at any immigration office within 30 working days from the end of the MCO period.
- All appointments for immigration counter services (except Visa, Pass, Permit Division and Expatriate Division) have to be done through the online system at www.sto.imi.gov.my which can be accessed starting 8th May 2020 (Friday). No appointments are needed for transactions at the Security and Passport Division.
- All immigration counter services at UTCs nationwide will resume operations after the end of MCO period.
| SECURITY AND PASSPORT DIVISION | |
| OPERATION RESUMING DATE | 04TH MAY 2020 (MONDAY) |
| TRANSACTION TYPES
| • Official transactions only (example: students and those working overseas). • Passport issuance for leisure purposes is not allowed. • Passport renewal (without valid reasons) is not allowed. |
| OPERATING IMMIGRATION OFFICES | PUTRAJAYA, KL, JOHOR, PERAK, PENANG, SABAH, SARAWAK, KEDAH, PERLIS, MELAKA |
| NOTE | • Not including states’ branch offices and UTC • Manual Queue numbers will be given |
| EXPATRIATE SERVICES DIVISION (ESD) | |
| OPERATION RESUMING DATE | 6TH MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| ONLINE APPLICATION • esd.imi.gov.my |
| OPERATING IMMIGRATION OFFICES | HQ PUTRAJAYA |
| NOTE | • All counter transactions at ESD will start on the 6th May 2020 via online appointment. • All online appointments can be done from 4th May 2020 (Monday) via esd.imi.gov.my |
| VISA, PASS AND PERMIT DIVISION | |
| OPERATION RESUMING DATE | 6TH MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| • Pas Lawatan Iktisas (PLIK) • Malaysia My Second Home MM2H (Unit MM2H di MOTAC) • Agensi Pusat Permohonan Pengambaran Filem dan Persembahan Artis Luar Negara Pendaftaran PUSPAL (Unit PUSPAL di KKMM) • Yemeni Special Pass (HQ at Putrajaya only) |
| OPERATING IMMIGRATION OFFICES | HQ Putrajaya |
| NOTE | All Visa Pass Permit Division transactions must use the Power Q system (HQ only) via www.powerq.my |
| FOREIGN WORKERS DIVISION | |
| OPERATION RESUMING DATE | 13th MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| MyEG services https://www.myeg.com.my/ ePLKS@JIM https://imigresen-online.imi.gov.my/plks/main Maid Online (SMO) |
| OPERATING IMMIGRATION OFFICES | All Immigration Offices |
| NOTE | This link is only for extension of Pass only |
| OPERATION INVESTIGATION AND PROSECUTION DIVISION | |
| OPERATION RESUMING DATE | 13th MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| i. Overstayers ii. Foreigners’ children born in Malaysia iii. Loss of Passport
|
| OPERATING IMMIGRATION OFFICES | HQ Putrajaya |
| NOTE | Only foreigners with flight tickets/ferry tickets/bus tickets are allowed to do transaction at the immigration counter |
Sources:
Facebook: Jabatan Imigresen Malaysia (https://www.facebook.com/imigresen)
Twitter: @imigresenmy (https://twitter.com/imigresenmy)
Instagram: Imigresen (https://instagram.com/imigresen/)
YouTube: Imigresen TV (https://www.youtube.com/channel/UCzoLpkgcaPIdCIfEOvHuq2A)
Telegram: Jabatan Imigresen Malaysia (http://telegram.me/imigresen)
With the most businesses able to open starting May 4th 2020, here are some guidelines to help stay safe at the workplace the effort to combat the Covid-19 epidemic continues.
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Below are the recent SOPs from May 1st, 2020. Please note that these are not the official English translations. Some SOPs have been updated on 4th of June will be added here.
| Introduction and list of Prohibited activities (Updated on 4 June) | English Version | BM Version |
| Financial Sector | English Version | BM Version |
| Logistics
(Updated on 4 June) | English Version | BM Version |
| Communications Sector | English Version | BM Version |
| Education Sector
(Updated on 4 June) | English Version | BM Version |
| Food Sector
(Updated on 4 June) | English Version | BM Version |
| Healthcare | English Version | BM Version |
| Hotels (Updated BM Version added on 19 June) | English Version | |
| Retail
(Updated on 4 June) | English Version | BM Version |
| Services | English Version | |
| Legal | English Version | BM Version |
| Manufacturing Sector | English Version | BM Version |
| Social Sector | English Version | BM Version |
| Sports and Recreational Sector | English Version | BM Version |
| Oil and Gas Sector | English Version | BM Version |
| Operational Architecture Activities | English Version | BM Version |
| School & Professional Services | English Version | BM Version |
| Construction | English Version | BM Version |
| Misc/Others | English Version | BM Version |
In conjunction with Labour Day, Y.A.B Tan Sri Muhyiddin Yassin, Prime Minister of Malaysia provided a special message for the public. Starting from May 4th 2020, the Movement Control Order (MCO) will be slightly relaxed and most businesses will be able to open. Here are the key takeaways:
- Starting May 4th, almost all sectors of the economy and business activities will be allowed to operate subject to the conditions and SOPs set by the authorities.
- The nation was losing about RM2.4bil daily during MCO to break the spread of Covid-19 infections, with the total loss so far estimated at about RM63bil.
- No sporting events, all religious activities, sports and recreational activities involving large gatherings would still not be allowed.
- Jogging, cycling, etc will be allowed as long as social distancing maintained.
- Inter-state travel, including to return to hometowns for Hari Raya Aidilfitri, would still be disallowed unless it is meant for work, to return home after being stranded in hometowns or other places.
- Currently, all schools, colleges, and institutions of higher learning remain closed and has not been re-opened.
- A complete list of unauthorized businesses or activities can be referred to the National Security Council website
- Restaurants allowed to operate starting May 4th but with social distancing
- To ease public transport congestion, companies are advised to provide flexible working hours.
- Companies advised to continue practicing a work-from-home policy even with the loosening of the rules.
- For facilitating contact tracking, the government has established these applications MySejahtera and MyTrace.
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