KUALA LUMPUR, 24 MARCH 2023 – International SOS, the world’s leading security and health services company, was delighted to meet with InvestKL and their senior management team led by CEO, Datuk Muhammad Azmi Zulkifli in London, United Kingdom recently. Held to strengthen the long-standing relationship between the two organisations, this constructive meeting aimed to showcase joint achievements, share plans and innovations, and reinforce International SOS’ continued interest in investing in Malaysia. Both leadership teams also exchanged ideas on ESG (Environmental, Social & Governance) and sustainability-focused business activities, a key area in which International SOS is excited to explore future opportunities.
The successful visit follows International SOS’ recent receipt of the ‘Top 3 Realised Investment by Value’ award at InvestKL’s 2022 Performance Update and Award Ceremony in Kuala Lumpur.
Arnaud Vaissié, Co-founder, Chairman and CEO, International SOS, shared, “Kuala Lumpur continues to be a pivotal component of our regional business strategy. It serves as an international gateway to one of the most promising markets. Our successful partnership with InvestKL has greatly benefitted our operations in Malaysia, building on a strong and long-lasting relationship. We look forward to further strengthening our partnership and collaboration as we continue to increase our presence in Kuala Lumpur with other regional and global functions, such as Medical Supply Services, Global IT Functions, and Global HR Functions.”
Datuk Muhammad Azmi Zulkifli, CEO, InvestKL, commented, “We are delighted to be in London and able to meet face-to-face with International SOS’ key leadership to continue strengthening our long-standing relationship with them. We (InvestKL) aim to secure more than RM35 billion worth of high-impact and high-value investments by 2030, specifically in the digital economy, ideation and innovation, as well as regional centres of excellence. This is why high-level meetings like this are important for us to collaborate on added-value programmes that would advocate responsible business and sharing of best practices to accelerate Malaysia’s green agenda, in line with the National Investment Aspirations.”
Jing Tan, Regional General Manager and Director of South East Asia, International SOS, added, “InvestKL is always there to help support and guide us, and we are excited to be operating in the heart of Southeast Asia as it is one of the fastest growing regions in the world. Our Malaysian operations has enjoyed consistent growth over the years and we have doubled our headcount in the last five years to around 500 employees. We are also honoured to have recently received InvestKL’s award for the ‘Top 3 Realised Investment By Value’. It is a great achievement and we are pleased to have contributed significantly to the development of the country over our 27 years of operation in Malaysia.”
He concluded that International SOS is pleased with its current rate of expansion in Kuala Lumpur. He also added that the organisation will expand in the digital space and continue to invest in technology for TeleHealth by embedding digital innovations into its solutions such as Telemedicine, TeleConsultation and Wellness Applications in an integrated platform.
With InvestKL’s support, International SOS has achieved several significant milestones. This has included the relocation of its Asia Medical Services Regional Operational Headquarters from Singapore to Kuala Lumpur in 2012. Additionally, the establishment of a new Global Shared Services Centre in 2014, which created 150 new jobs, with over 95% of hires being Malaysians. Also, in 2019, under the leadership of Jing Tan, International SOS relocated its Asia regional HQ for Medical Services from Singapore to Kuala Lumpur.
Hong Kong SAR, China, March 20, 2023 – FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, is enhancing the customer experience for shippers who can now access the shipping solution, FedEx Ship Manager® Lite (FSML) from the browser of their mobile phones and ship a package without having to print off documents. The solution, previously only available to FedEx customers who drop their package off at a FedEx World Service Center, can now be accessed by FedEx account holders from the comfort of their homes.
In addition, the enhanced solution allows guest shippers in select markets who do not have a FedEx account to simply click and fill out the shipping information on their mobile devices to generate a QR code instead of printing shipment paperwork. They can then order a pick-up at their home address or place of work and simply present their QR code to the FedEx courier. They also have the option to use the same process when dropping off their shipments at a FedEx World Service Center as before.
“FedEx continues to invest in digital solutions to make our customers’ lives easier. Not everyone is able to print paperwork at home which is why we designed FSML to simplify the process of arranging one-off shipments,” said Salil Chari, senior vice president, Marketing and Customer Experience, AMEA at FedEx Express. “With this enhancement, anyone can enjoy all the door-to-door service benefits that our regular customers experience right at their fingertips.”
The FSML courier pick-up service enhancement is now available to FedEx account holders in Hong Kong SAR, Singapore, Japan, Korea, Malaysia and New Zealand. Guest shippers in select AMEA markets, including Singapore, Japan, Korea, and Malaysia are now also able to enjoy the pick-up service. To learn more about FedEx Ship Manager® Lite, please visit.
On 23 March 2023, AMCHAM held a Budget Briefing session to discuss how the revised Budget 2023 would impact the businesses of our members. This event was the KL counterpart to the briefing held in Penang previously.
Speakers for this session were Andrew Loh, Partner, International Tax and Transaction Services, Ernst & Young, and Dr Carmelo Ferlito, CEO of Center for Market Education Sdn. Bhd. Both of them briefed members on notable areas in the budget and its effects. Areas covered included tax reliefs, indirect taxes, Capital Gains Tax (CGT), and more.
Special thanks to the speakers for taking their busy time off to speak at this program today!

Kuala Lumpur, 22 March 2023 – As the Ramadan season approaches, International SOS, the world’s leading security and health services company, is pleased to share its health tips for people observing the holy month and advice for travellers on navigating the cultural sensitivities during the period.
Dr David Teo, Regional Medical Director, International SOS, shared, “Ramadan is a very significant and special observation that is shared by many Malaysians every year, which is why we created our top five tips to hopefully help make it easier for those observing the fast. For many, the long hours of fasting can lead to dehydration, fatigue, low blood sugar, and headaches, especially if not enough water and nutritious food are consumed during the non-fasting hours. Therefore, it is essential for those fasting to ensure adequate hydration and a balanced diet during Sahur and Iftar.”
He continued, “Individuals suffering from chronic illnesses should consult their doctors on how to manage regular medication and to ensure it is safe for them to fast. People who are COVID-19 positive or have any symptoms of COVID-19 should consider staying at home and avoid contact with other people to prevent the risk of transmission. As COVID-19 continues to evolve around the world, it is important for Malaysians to be mindful when gathering and take measures to ensure a safe experience during Ramadan when with family, friends and co-workers. We would also like to wish all everyone a blessed and safe Ramadan month.”
International SOS’ top five tips for those observing the fast this Ramadan are:
- Do not skimp on rest and/or sleep – Ramadan is a time of increased prayer. Though it may be tempting to stay up late for Sahur and only sleep after Imsak, you should still aim to get at least eight hours of sleep daily even if this is accumulated over several separate periods of rest. A well-rested body and mind will make it easier for you to concentrate at work and have more energy throughout the day.
- Stagger your hydration – Thirst can be one of the most challenging symptoms of fasting, leading us to drink plenty of water and liquids very fast as soon as we break our fast and then just before Imsak. However, rehydration should be a cumulative process. The best way to rehydrate fasting bodies and maintain this hydration for longer is to pace your liquid intake by consuming at least two litres of water – one or two glasses at a time – between Iftar and Imsak. It also helps to cut down on caffeinated drinks at night, and to top up your liquid intake with soups, fruits and vegetables rich in water, such as cucumbers and watermelon.
- Eat healthy and nutritious meals – Fasting will cause a change of habit in eating and your food intake frequency. It is vital to fulfil your vitamin and mineral needs and to be mindful of your salt and sugar intake. After a full day of fasting, avoid satisfying cravings with soda and energy drinks which are high in sugar. Instead, opt for unprocessed food such as fruits, and consume complex carbohydrates such as rice, bread and wholegrains alongside vegetables, which will keep you fuller for longer. As for salt intake, it is worth keeping in mind that having moderately savoury foods with water can help you retain some hydration for longer. However, consuming too much salt can affect blood pressure and contribute to thirst and dehydration during the day.
- Do more in the morning – Where possible, schedule more difficult tasks requiring greater concentration or physical effort in the morning. Schedule important meetings during the first half of the day, when your energy levels will be higher and you are better able to retain new information.
- Don’t stop exercising – Although you may feel more tired and, understandably, less active while fasting, skipping regular exercise for a full month is unhealthy, particularly as most of your food intake will be consumed at night. Moderate exercise is advisable and will also help you feel less sluggish. Just remember to wait a couple of hours after Iftar before doing an activity.
Noriko Takasaki, Security Director (Assistance, Asia), International SOS, added, “Travellers across the Middle East and North Africa should be mindful of cultural sensitivities during the Islamic holy month of Ramadan. As Muslims abstain from eating, drinking, and smoking during daylight hours, those who do not fast are generally expected to also refrain from eating and drinking in public during the day. Travellers should also account for reduced working hours introduced by private and public entities during Ramadan and maintain situational awareness to account for risks posed by petty crime and road traffic accidents. Drivers may experience a lack of concentration due to the long hours of fasting, leading to a deterioration in driving standards and increased incidents on the road.”
“Buka puasa” this holy month with a Ramadan spread inspired by the authentic recipes passed down from generation to generation from 27 March to 17 April.
The Centre’s chefs have curated a delectable culinary, perfect for spending some quality time with your team members, family and friends, over a sumptuous feast of tantalising dining experience with a variety of live stations, hawker favourites, and some of our chefs’ signature Ramadan dishes for you to enjoy includes Kambing panggang ala “Harissa”, ayam masak rending hitam, gulai udang nangka muda bersama cendawan dan kacang mungai, asam pedas, daging tetel tulang rawan, as well as, traditional classics like dendeng paru sambal terasi berlada isi petai.
Save more with our promotion. Call 03 2333 2866 or Click to get your vouchers.
On 20 March, AMCHAM hosted representatives from the Tax Compliance Department at Inland Revenue Board of Malaysia (IRBM) for a special briefing on the Tax Corporate Governance Framework (TCGF).
Jafni Hashim, Director of Tax Operation Division and Head of Tax Corporate Governance Section; and Dr Zainal Abidin Ngah, Senior Executive from Audit Quality Monitoring Section, IRBM (Tax Compliance Department) presented the TCGF in detail, including the structure and processes as well as how will the framework benefit an organization.
Members who attended the briefing were able to learn more and received much needed clarifications on the TCGF. Thank you to our guests from IRBM for a very informative session. We look forward to hosting you again.


