Businesses have been forced to adapt to the COVID-19 pandemic and find innovative means to thrive under these new circumstances. As part of this morning’s “Innovating Through Crisis Showcase”, AMCHAM brought together member companies to share the innovative technology, devices and processes that they have implemented to protect the health and safety of their workers during this pandemic while ensuring business continuity.
Our showcase line-up included HP, Intel, Molex, NI, Oracle, SMART Modular Technologies, Seagate, STMicroelectronics, and Western Digital. Each company showed how they adapted to the pandemic, the changes made and strategies utilized to deal with the pandemic and new Government-imposed regulations. We got to see the new tools used by the workforce to counter the spread of COVID-19, resources and support for employees working remotely, and more.
Special thanks to all our guest speakers for a very insightful showcase that allowed our audience to gain ideas and inspiration for keeping their own businesses and teams healthy and safe.
Hong Kong SAR, China, September 23, 2021 — FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, unveiled a series of new integrations with leading e-commerce technology platforms[1] across the Asia Pacific region which will substantially benefit e-tailers or e-commerce sellers. This development comes at a time when small and medium-sized enterprises (SMEs) are seeing significant demand for e-commerce services[2] and day-definite international express delivery services, especially with the upcoming year-end peak season.[3].
Changing consumer behavior resulting from the pandemic is spurring online transactions and e-commerce growth like never before. The Asia Pacific region is generating nearly two-thirds (64%) of global e-commerce spending.[4]Just as shoppers have switched to purchasing online, so have businesses.[5] More retailers are increasing their investment and engagement in online channels to capture consumer demand[6], resulting in increased demand for logistics support. According to McKinsey, the Asia e-commerce logistics market will account for 57% of total market growth from 2020 to 2025.[7]
FedEx is responding to the increasing needs from e-commerce businesses through the company’s innovative Compatible and Alliances programs. These two programs enable e-tailers to gain instant access to enhanced and affordable shipping solutions, allowing them to sell effortlessly on e-commerce platforms.
Under the FedEx Compatible program, FedEx customers can generate FedEx shipping labels and use additional FedEx features, such as Express Shipping Services and International Shipping Documentation Service, without leaving the e-commerce or marketplace platforms. This
simple and easy-to-follow integration of FedEx and platform/ marketplace accounts enables e-tailers easy and automated access to process orders. In addition, e-tailers on marketplaces will also benefit from exclusive discounts on FedEx rates under the Compatible program. To date, FedEx has integrated with 17 platforms, allowing hundreds of thousands of e-merchants across Asia Pacific direct access to FedEx services, using their FedEx account number, to manage shipments and grow cross-border their e-commerce business.
At the same time, the Alliances program allows all partners in the e-commerce ecosystem, including online shipping providers, to offer their e-tailer customers direct access to FedEx services at favorable rates.
“The e-commerce sector has only gotten stronger as a result of the pandemic, leapfrogging traditional commerce by as much as five times,[8] As the holiday season approaches, consumers are spending even more online.[9] To help e-tailers tap the growing demand, we are making our services more accessible to e-tailers and SMEs globally,” said Kawal Preet, president, Asia Pacific, Middle East, and Africa Region, FedEx Express. “Our collaboration with leading e-commerce platforms is an important step toward building a robust e-commerce ecosystem where small businesses can enjoy the same services as large retail brands, thereby leveling the playing field. We look forward to collaborating with more like-minded partners to provide sustainable solutions at scale and further propel the entire e-commerce value chain.”
Please click HERE to view the technology platform providers who are integrated with the FedEx Compatible program.
[1] E-commerce platforms include Allroot, Aftership/Postmen, Ecommerce Cloud Processing Platform (ECPP), Easyship, EasyPost, eShipZ, Mabang, MangoERP, JianYing, Kuaidi100, QAD Precision, Ruiyun, Shipstation, Ship&Co, Tongtool and WallTech
[2] https://www.retailcustomerexperience.com/blogs/christmas-in-july-why-holiday-e-commerce-strategy-planning-starts-in-summer/
[3] FedEx Q3 FY21 Earnings Call Transcript – FWS https://s21.q4cdn.com/665674268/files/doc_financials/2021/q3/FDX-Earnings-Transcript-Q3FY21.pdf
[4] https://www.statista.com/statistics/311357/sales-of-e-commerce-worldwide-by-region/
[5] https://fortune.com/2020/07/15/ecommerce-online-shopping-coronavirus-business-trends-covid/
[6] https://www.cnbc.com/2020/12/15/coronavirus-pandemic-has-pushed-shoppers-to-e-commerce-sites.html
[7] https://www.mckinsey.com/featured-insights/asia-pacific/asia-the-highway-of-value-for-global-logistics
[8] https://www.thedrum.com/news/2021/08/11/ecommerce-continues-leapfrog-traditional-commerce-asia-pacific
[9] https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/survey-us-consumer-sentiment-during-the-coronavirus-crisis
While the entire Google Malaysia office has been working from home since early 2020, they recently extended their voluntary WFH policy to January 10, 2022, to give Googlers flexibility and choice. These policies go a long way in showing how the multinational in Malaysia is taking steps in supporting their employees during this challenging time.
Today morning, the U.S. Commercial Services held a webinar on Smart Logistics & Supply Chain, part of their IR4.0 & U.S. Smart Technologies Series and AMCHAM was a supporting partner for this webinar. Our CEO Siobhan Das provided an overview of the series and a quick recap of its journey to date.
The webinar featured U.S technology companies such as Seeloz Inc., Ingress Corporation Berhad who talked about their digital adoption and experiences. The panel discussion centred around Malaysia’s role in the global supply chain, the impact of the disruptions due to the COVID-19 pandemic, the digitalization road map as well as the gaps and opportunities available for U.S. Companies to find here.
Lately we have been hearing news about the use of sanitiser guns on customers upon entry to the premises. While the liquid used for these guns can be applied on most surfaces, it is not meant to be directly sprayed onto a person. Adding to this, disinfection expert LT Leong, PMP, SteraMist Advisor to TOMI SteraMist, an AMCHAM member, advised consumers to educate themselves and not to be blinded with the many products available in the market.
