The Kuala Lumpur Convention Centre Appoints First Director of Strategic Projects

KUALA LUMPUR, 14 January 2022 – The Kuala Lumpur Convention Centre (the Centre) is proud to announce the appointment of its first Director of Strategic Projects, Haryati Md Haidar, an experienced programme and project management professional.

In this role, Haryati is responsible for establishing the structure and framework for the Centre’s strategic projects and organisational change management, while streamlining, facilitating and providing cross-divisional support to ensure seamless project management.

The Centre’s General Manager, Alan Pryor, shared, “We are very delighted to have Haryati join our senior leadership team and be the trailblazer in this new role. The business events industry has been significantly impacted and seen many changes over the last few years, partly because of COVID-19, but also due to the ever-evolving trends and requirements from clients. As an organisation, we are constantly looking to adapt to these. In line with that, we have a number of major projects in progress where we are looking at how we support the delivery of these projects and how we roll out the changes with solutions that have consistency and quality throughout.”

He continued, “Haryati has been with the Centre since its opening and is well-versed on all our business management processes, providing her with a clear understanding on how change may impact our organisation at various levels. We are confident that she is the right person to lead the Centre’s progressive transformation.”

Haryati joined the Centre in 2004 and was heavily involved in the successful implementation of the Event Business Management System, which encompassed the Centre’s entire operation, from sales processing, event planning and delivery and inventory, to resource planning and revenue management. During this period, she designed, developed and customised process flows, business cases and management reports.

In 2009, Haryati was key to the delivery of the Centre’s Integrated Business Management System, where she was responsible for compliance monitoring. She was also integral to the development of the Centre’s strategic approach that ensured the venue continually met the requirements of its integrated management system standards, including quality, food safety, occupational safety and health, sustainability and business continuity.

Haryati holds a Bachelor’s degree in Business Administration from Marquette University, Wisconsin, USA and began her career in 1989 as a programmer, where she was involved in some of the country’s major development projects.