Talent Market Snapshot – BFSI Industry Malaysia

Malaysia’s shifting customer expectations affect not only the way banks serve their customers, but also how they equip their employees with the relevant skills to face the increasingly digitalised working environment.

Here are some data points to consider:

• 69% of employers are reporting difficulties hiring skilled workers
• The Financial and Insurance sector employment grew by 11% in 2020
• Online banking transactions grew by 49% while e-wallet transactions increased by 131%
• 140% Demand growth for key Accounting & Finance roles in Malaysia

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