RHB unveils smart interview feature for SME financing application

KUALA LUMPUR (April 26): RHB Banking Group has unveiled a smart interview virtual feature that allows small and medium enterprise (SME) customers to complete financing applications, which include interviews and site inspections virtually through their mobile devices.

In a statement today, the banking group said the new feature — which forms part of RHB Financing (SME) mobile app — is the first in Malaysia and Southeast Asia and utilises facial recognition technology and various innovations to provide an alternative to physical interactions.

“The latest version of the app has also been refreshed with additional features such as integrated MyKad checks and API data matching to enhance fraud detection and customer security.

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