Resumption of Malaysia Immigration Department’s Services by Deloitte

This information below is provided to us by our member company Deloitte 

The Prime Minister of Malaysia announced on 1st May 2020 that most businesses will be allowed to resume starting 4th May 2020, after the Movement Control Order (“MCO”) started on 18th March 2020. MCO is now to end on 12th May 2020. In line with this, the Immigration Department of Malaysia has on 2nd May 2020 evening released a general statement regarding resumption of the department’s services.

  1. All foreigners who have overstayed from 1st January 2020 till 14 days after the end of MCO, can leave Malaysia without being blacklisted or issued compound.
  2. All pass facilitation for foreigners whose Pass has expired from 1st February 2020, can be done at any immigration office within 30 working days from the end of the MCO period.
  3. All appointments for immigration counter services (except Visa, Pass, Permit Division and Expatriate Division) have to be done through the online system at  www.sto.imi.gov.my which can be accessed starting 8th May 2020 (Friday). No appointments are needed for transactions at the Security and Passport Division.
  4. All immigration counter services at UTCs nationwide will resume operations after the end of MCO period.
SECURITY AND PASSPORT DIVISION 
OPERATION RESUMING DATE 04TH  MAY 2020 (MONDAY)
TRANSACTION TYPES

 

• Official transactions only (example: students and those working overseas).

• Passport issuance for leisure purposes is not allowed.

• Passport renewal (without valid reasons) is not allowed.

OPERATING IMMIGRATION

OFFICES 

PUTRAJAYA, KL, JOHOR, PERAK, PENANG, SABAH, SARAWAK, KEDAH, PERLIS, MELAKA
NOTE  •        Not including states’ branch offices and UTC

•        Manual Queue numbers will be given 

EXPATRIATE SERVICES DIVISION (ESD)
OPERATION RESUMING DATE 6TH  MAY 2020 (WEDNESDAY)
TRANSACTION TYPES

 

 

ONLINE APPLICATION • esd.imi.gov.my
OPERATING IMMIGRATION

OFFICES 

HQ PUTRAJAYA
NOTE •  All counter transactions at ESD will start on the 6th May 2020 via online appointment. 

•  All online appointments can be done from 4th May 2020 (Monday) via esd.imi.gov.my

VISA, PASS AND PERMIT DIVISION 
OPERATION RESUMING DATE 6TH MAY 2020 (WEDNESDAY)
TRANSACTION TYPES

 

• Pas Lawatan Iktisas (PLIK)

• Malaysia My Second Home MM2H (Unit MM2H di MOTAC) • Agensi Pusat Permohonan Pengambaran Filem dan Persembahan Artis Luar Negara Pendaftaran PUSPAL (Unit PUSPAL di KKMM)

• Yemeni Special Pass (HQ at Putrajaya only)

OPERATING IMMIGRATION

OFFICES 

HQ Putrajaya 
NOTE  All Visa Pass Permit Division transactions must use the Power Q  system (HQ only) viwww.powerq.my
FOREIGN WORKERS DIVISION
OPERATION RESUMING DATE   13th MAY 2020 (WEDNESDAY)
TRANSACTION TYPES

 

MyEG services 

https://www.myeg.com.my/  ePLKS@JIM 

https://imigresen-online.imi.gov.my/plks/main  Maid Online (SMO)

https://maid-online.imi.gov.my/maid/main

OPERATING IMMIGRATION

OFFICES 

All Immigration Offices 
NOTE  This link is only for extension of Pass only
OPERATION INVESTIGATION AND PROSECUTION DIVISION
OPERATION RESUMING DATE 13th MAY 2020 (WEDNESDAY)
TRANSACTION TYPES

 

i.             Overstayers

ii.            Foreigners’ children born in Malaysia

iii.          Loss of Passport 

 

OPERATING IMMIGRATION

OFFICES 

HQ Putrajaya
NOTE  Only foreigners with flight tickets/ferry tickets/bus tickets are allowed to do transaction at the immigration counter

Sources:
Facebook: Jabatan Imigresen Malaysia (https://www.facebook.com/imigresen)
Twitter: @imigresenmy (https://twitter.com/imigresenmy)
Instagram: Imigresen (https://instagram.com/imigresen/)
YouTube: Imigresen TV (https://www.youtube.com/channel/UCzoLpkgcaPIdCIfEOvHuq2A)
Telegram: Jabatan Imigresen Malaysia (http://telegram.me/imigresen)