Resumption of Malaysia Immigration Department’s Services by Deloitte
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The Prime Minister of Malaysia announced on 1st May 2020 that most businesses will be allowed to resume starting 4th May 2020, after the Movement Control Order (“MCO”) started on 18th March 2020. MCO is now to end on 12th May 2020. In line with this, the Immigration Department of Malaysia has on 2nd May 2020 evening released a general statement regarding resumption of the department’s services.
- All foreigners who have overstayed from 1st January 2020 till 14 days after the end of MCO, can leave Malaysia without being blacklisted or issued compound.
- All pass facilitation for foreigners whose Pass has expired from 1st February 2020, can be done at any immigration office within 30 working days from the end of the MCO period.
- All appointments for immigration counter services (except Visa, Pass, Permit Division and Expatriate Division) have to be done through the online system at www.sto.imi.gov.my which can be accessed starting 8th May 2020 (Friday). No appointments are needed for transactions at the Security and Passport Division.
- All immigration counter services at UTCs nationwide will resume operations after the end of MCO period.
| SECURITY AND PASSPORT DIVISION | |
| OPERATION RESUMING DATE | 04TH MAY 2020 (MONDAY) |
| TRANSACTION TYPES
| • Official transactions only (example: students and those working overseas). • Passport issuance for leisure purposes is not allowed. • Passport renewal (without valid reasons) is not allowed. |
| OPERATING IMMIGRATION OFFICES | PUTRAJAYA, KL, JOHOR, PERAK, PENANG, SABAH, SARAWAK, KEDAH, PERLIS, MELAKA |
| NOTE | • Not including states’ branch offices and UTC • Manual Queue numbers will be given |
| EXPATRIATE SERVICES DIVISION (ESD) | |
| OPERATION RESUMING DATE | 6TH MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| ONLINE APPLICATION • esd.imi.gov.my |
| OPERATING IMMIGRATION OFFICES | HQ PUTRAJAYA |
| NOTE | • All counter transactions at ESD will start on the 6th May 2020 via online appointment. • All online appointments can be done from 4th May 2020 (Monday) via esd.imi.gov.my |
| VISA, PASS AND PERMIT DIVISION | |
| OPERATION RESUMING DATE | 6TH MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| • Pas Lawatan Iktisas (PLIK) • Malaysia My Second Home MM2H (Unit MM2H di MOTAC) • Agensi Pusat Permohonan Pengambaran Filem dan Persembahan Artis Luar Negara Pendaftaran PUSPAL (Unit PUSPAL di KKMM) • Yemeni Special Pass (HQ at Putrajaya only) |
| OPERATING IMMIGRATION OFFICES | HQ Putrajaya |
| NOTE | All Visa Pass Permit Division transactions must use the Power Q system (HQ only) via www.powerq.my |
| FOREIGN WORKERS DIVISION | |
| OPERATION RESUMING DATE | 13th MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| MyEG services https://www.myeg.com.my/ ePLKS@JIM https://imigresen-online.imi.gov.my/plks/main Maid Online (SMO) |
| OPERATING IMMIGRATION OFFICES | All Immigration Offices |
| NOTE | This link is only for extension of Pass only |
| OPERATION INVESTIGATION AND PROSECUTION DIVISION | |
| OPERATION RESUMING DATE | 13th MAY 2020 (WEDNESDAY) |
| TRANSACTION TYPES
| i. Overstayers ii. Foreigners’ children born in Malaysia iii. Loss of Passport
|
| OPERATING IMMIGRATION OFFICES | HQ Putrajaya |
| NOTE | Only foreigners with flight tickets/ferry tickets/bus tickets are allowed to do transaction at the immigration counter |
Sources:
Facebook: Jabatan Imigresen Malaysia (https://www.facebook.com/imigresen)
Twitter: @imigresenmy (https://twitter.com/imigresenmy)
Instagram: Imigresen (https://instagram.com/imigresen/)
YouTube: Imigresen TV (https://www.youtube.com/channel/UCzoLpkgcaPIdCIfEOvHuq2A)
Telegram: Jabatan Imigresen Malaysia (http://telegram.me/imigresen)
