Redefining The Next Generation of Insurance

On 22 September, AMCHAM held a topical discussion on the present and future of insurance and the InsureTech landscape here in Malaysia. Since flexible and customer-centric innovations are already part of industries, how does insurance fare, especially after the advent of COVID-19 and the lockdowns in Malaysia?

Angie Wong, Partner at PwC gave the latest overview of the InsureTech scene in Malaysia and Ramzi Toubassy, Chief Executive Officer, AmMetLife Insurance Berhad (AmMetLife) talked about the journey AmMetLife took when exploring digital innovation. This was then followed by a panel discussion on the future of the InsureTech in Malaysia with guests from two new InsureTech start-ups here in Malaysia – Sharian Raj, Co-founder and CEO of Senang, and Calvin Teng, Country Manager (Malaysia) of Qoala. The panel discussion also covered topics such as the impact the next generation will have on insurance companies and what preparations should be made now in preparation for the future.