PwC Malaysia

Applied Leadership Programme, upskilling officers from the Ministry of Education for school transformation. Upskilling our community to close the digital divide, as part of our purpose to build trust in society and solve important problems.

In 2019, the PwC global network launched ‘New world. New skills.’, a commitment  to narrow the digital divide by upskilling millions of people worldwide. At PwC Malaysia, we believe that our commitment doesn’t stop with upskilling our own people, or helping our clients address this challenge in their workforce. We believe we need to reach into our community for truly impactful change. Since then, we have been running several initiatives under our ‘Komuniti Digital’ programme to upskill the community around us, one of them being Applied Leadership Programme (ALP).

The ALP is a collaboration with Edvolution to upskill officers from the Ministry of Education, which allows us to amplify our impact on upskilling our nation’s teachers. The 8-month programme, which ran from September 2021 to April 2022, upskilled 64 district and state education officers, equipping them with the tools they need to support schools throughout Malaysia to recover lost learning as a result of the COVID-19 pandemic.

As part of the programme, the officers go through virtual masterclasses that involve coaching and mentoring, as well as sessions to deepen problem solving skills, and develop greater data skills. PwC volunteers led and facilitated two masterclasses on data analytics and project management.

Outcomes from the ALP include:

  • 15 masterclasses organised during the 8-month programme
  • 68 learning interventions launched, covering 116 schools and involving 232 teacher leaders
  • 32 officers working towards achieving certification by ‘Google for Education’ as well as the Human Resource Development Corporation
  • Grasp of knowledge and skills improved from 1.1 rating at the start of the programme to 3.4 at the end of the programme.


“The masterclasses were informative and insightful. Each ALP batchmate had interesting stories to tell and we had experienced facilitators to suggest areas for improvement. I was excited and felt blessed to receive this training.” – State Education Officer, Sabah.

The programme garnered much support, with  the Ministry of Education allowing participants to spend up to 4 hours a week to attend the masterclasses and run the intervention programmes on the ground at schools. Refer to this video for further details on the ALP.