KPJ Healthcare Berhad and KWAN

KPJ Healthcare Berhad’s CSR initiative, Klinik Waqaf An-Nur (KWAN), stands as a beacon of healthcare sustainability and social responsibility in Malaysia, with the aim of providing accessible and affordable healthcare services to all members of the community, with a particular focus on serving the low-income and marginalised populations. Since 1998, KWAN has provided quality healthcare to almost two million underserved individuals, earning accolades and recognition from diverse quarters. 

Each clinic is equipped with medical facilities and staffed by experienced healthcare professionals, including doctors, nurses, and support staff from KPJ Hospitals. The key features of KWAN is its commitment to providing high-quality medical care at an affordable price. Since its inception, the KWAN network has grown and to date encompasses 11 clinics, 9 dialysis centres and 9 mobile clinics in Malaysia.

As a healthcare pioneer in Malaysia, KPJ Healthcare unwaveringly upholds sustainability and ESG principles. KWAN’s extensive network of strategically located clinics and dialysis centres passionately aligns with the United Nations Sustainable Development Goals, promoting Good Health and Well-being, reducing Inequalities, and fostering Partnerships for the Goals. KPJ Healthcare’s KWAN initiative is dedicated to delivering accessible, high-quality healthcare to underserved communities while championing health awareness.

Community Impact:

This monumental achievement is the result of robust collaborations with a wide array of organisations, including corporations, non-governmental entities, and religious state agencies. These synergistic partnerships empower KWAN to provide top-tier healthcare and promote health consciousness within the communities it serves. Backed by a dedicated team of over 1,400 consultants, KPJ Healthcare has positively impacted the lives of 1,931,932 patients since 1998.

Expansion in 2023:

In 2023, KPJ Healthcare expanded its reach by establishing its ninth mobile clinic, complementing the network of static clinics and dialysis centres that offer affordable, high-quality healthcare services throughout Malaysia, with visit costs as low as RM10 for clinic services and a budget-friendly RM130 for dialysis treatment. At the end of this year, we will be launching our tenth mobile clinic.

We are honoured to receive recognition from the MY AMCHAM CARES program for the third consecutive time, underscoring our steadfast commitment to sustainable business practices.

In a groundbreaking move for 2023, our premier purpose-built venue achieved the distinction of being the first mega convention centre in Malaysia powered by green electricity, a significant step towards achieving our goal of becoming a net-zero carbon venue.

Collaborations and partnerships are integral to our sustainability journey, supporting our 2030 and 2050 goals. Working closely with strategic partners, we initiated several efforts and campaigns to enhance the sustainability profile of the Kuala Lumpur City Centre (KLCC) precinct as a business events destination.

The year commenced with a precinct-wide recycling drive, followed by a Food Waste Management Symposium facilitated by the World Wildlife Fund Malaysia. This symposium enabled the exchange of knowledge among the venue and its hotel partners, fostering improvements in the effective management of food waste. 

To engage with the community, we spearhead Sustainable September, a month-long campaign featuring interconnected sustainability and ESG-related activities in and around the iconic KLCC precinct. 

As sustainability takes center stage, our collaboration with event organisers focuses on minimising environmental impacts. More and more trade shows at the Centre are successfully embracing greener practices through joint efforts in general and food waste management. 

The Centre’s most recent partnership was formed with UKM’s Solar Energy Research Institute with the aim to conduct a materiality assessment of our current sustainability initiatives which, will provide insights to fortify foundational elements, enhance existing efforts, and foster closer cooperation with clients for net-zero carbon events.

The growth of new technologies means more demand for chips, and the semiconductor industry will play a critical role in shaping the future. But greater opportunity also means greater responsibility: If the semiconductor industry is expected to grow to $1 trillion within the decade, ESG will play an even more important role in building a responsible and sustainable industry.

Among the strides we are making is the cultivation of the future workforce through the community, as growing to a trillion-dollar industry will require a strong pipeline of STEM talent. To achieve this, Lam pledged to donate $10 million to the nonprofit FIRST® Global to help bring science and technology education to youth around the globe. With this partnership, we are creating opportunities for continuous discoveries, and ultimately inspiring the next generation of innovators. 

We continue to push the boundaries of traditional approaches to STEM education through our participation in the Penang International Science Fair (PISF) and Young Enterprise (YE) Penang program by introducing new ways of learning, fostering new discoveries, shift mindsets, and empower growth. 

Through our new platform – Powering Breakthroughs Together – we aim to make a positive community impact where it matters most. Held in conjunction with major festive celebrations, we organized charity programs at the Rumah Charis old folks home for Chinese New Year, BEDAYA orphanage home for Hari Raya and SJKT Ladang Bukit Mertajam school for Deepavali – as part of our Guiding Principle – to act with purpose for a better world.

At the forefront of driving sustainable innovation in the solar industry, Maxeon Solar Technologies strongly believes in setting a high standard for the industry to mitigate climate change. Our commitment to four UN Sustainable Development Goals is consistent with our purpose of Powering Positive Change™ and linked to the Maxeon Values that make us who we are and define what we stand for with our customers and investors. Maxeon Gives, our global panel donation and employee volunteering program, is our opportunity to make a meaningful impact to our communities and make volunteerism mutually beneficial. Our Long Term ESG targets for community impact demonstrate our responsibility to building and supporting the communities where we operate. Uniting for a better world is not a bespoke effort for us – it is part of everything we do, core to how and why we do it.

In Maxeon Malaysia, we highly encourage our employees to volunteer in all CSR related activities such as community related programs for example; distributing food aid to displaced communities during local festivities, partaking in environmental conservation activities such as the Hawksbill Turtle conservation program, recycling campaign and being involved in educational activities such as monthly educational tours in our facilities to share information about solar and also sponsoring a local school for Young Enterprise Program. Contributing to the communities where we live and work is a testament to good corporate citizenry. We are committed to amplifying our positive social impacts, especially across the local communities where we operate, having an active role in the overall development of society and creating a brighter future.

Through the Meta family of apps, we give people and businesses the opportunity to connect and grow in meaningful ways to support Malaysia’s goals in digital transformation and inclusive economic growth. In 2023, Meta trained over 1000 micro, small and medium businesses across Malaysia through our Meta Boost program “JomCelikDigital”, providing access to digital skills to adapt and grow their businesses in the digital economy. The program was supported by MDEC, SDEC, in partnership with SME Corp Pahang and Digital Penang.

We ran our flagship We Think Digital program, in partnership with Teach for Malaysia and supported by the Ministry of Education, empowering 1200 students in Malaysia with knowledge and tools to understand how to navigate the online world as a digital citizen, covering topics from wellbeing and nurturing positive experiences online, developing confidence to express themselves online,  scams awareness, and how to prevent the spread of misinfo.  

Since 2021, Meta has run our #taknakscam online safety and anti-scams initiative, in collaboration with partners including KPDN, PDRM, MCMC, Bank Negara Malaysia, Securities Commission Malaysia, Bursa Malaysia, Cyber Security Malaysia, The Association of Banks in Malaysia, FOMCA and ERA Consumer Malaysia. The campaign reached millions across Malaysia, educating users through various social channels and influencer campaigns.

In 2023, we joined the US Embassy in partnering ProjectLiber8’s Trafficking In Persons program, aimed at increasing empathy and shift Malaysians’ attitude towards trafficking in persons. The launch was attended by PDRM and MOHA, with Meta providing expertise in equipping program fellows via workshops, talks by our content and safety experts, as well as ad credits. 

At MetLife, our purpose: Always with you, building a more confident future; is a guiding principle for how we engage with, and for, all our stakeholders, including, importantly, our communities.

We know the power of giving back to foster strong connections with the communities we serve, and we strive to translate our commitments to economic inclusion, financial health and building resilient communities into real world outcomes for real people.

Over the course of 2023, MetLife in Malaysia has undertaken multiple initiatives across a range of environmental, economic, and social areas to do our part for our communities.

Every activity is focused on contributing in our small way to making our communities more sustainable, and more enjoyable. We’ve worked with Reef Check to clean the beach at Kampang Kelanang, planted trees at Pulai Trail with Free Tree Society of Malaysia, collected employee donations to buy school essentials for orphaned children returning to school and reduced our own carbon footprint through awareness campaigns and traditional recycling programs, and a lending library and donation program that ensures pre-loved books do not become waste. 

We have also participated in MetLife’s global programs, making them locally relevant through our volunteers, such as the MetLife Extraordinary Litter Pickup and our global EcoChallenge which contributes to marked reductions in water usage, carbon dioxide emissions, energy, and waste; eating more sustainably; spending more time appreciating the natural world around us; and living more mindful and healthy lives.

We are proud of what we are doing to improve our communities in Malaysia, and yet, we recognize this is an ongoing effort, so we look to the future for what we can do tomorrow.