The Member Spotlight Section is a virtual space for member companies to get to know each other better by understanding each others’ business and how we can work together towards building a community within the Chamber. This month, we feature Sunway Medical Centre who is one of our newest members and already getting involved with the Chamber with our Healthcare Forum on March 28, 2019 (date subject to change). We’d like to take this opportunity to introduce their representative members: Mr. Lau Beng Long, Managing Director, Sunway Group Healthcare Services, Ms. Brigitte Jong Siew Lien, Executive, Corporate Service, Dr. Michelle Mah, Director of Business Development & Corporate Communications and Mr. Zhen Yang Ooi, Senior Manager, Business Development at Sunway Medical Centre Sdn Bhd.
Sunway Medical Centre was established in November 1999, a private hospital accredited by the Australian Council on Healthcare Standards (ACHS) and Malaysian Society for Quality in Health (MSQH). Located in the smart sustainable Sunway City, Sunway Medical Centre is surrounded by an ecosystem that will inspire a healthy, safe and interconnected society for generations to come. This includes the Sunway Resort Hotel & Spa, Sunway Pyramid mall, Sunway Lagoon theme park, Sunway University and Monash University, which are all within walking distance from the hospital.
As one of the leading private tertiary medical care centres in the country, Sunway Medical Centre is poised to set new standards of service for its growing clientele with a total of 636 licensed beds (with total capacity of 650 beds), 180 consultation suites, 12 operating theatres and a multi-storey car park with 1,470 parking bays
Sunway Medical Centre collaborates with University of Cambridge and Royal Papworth Hospital on clinical services, research and training and their Clinical Research Centre was appointed as a regional site partner by School of Clinical Medicine, University of Cambridge. Sunway Medical Centre also collaborates with Harvard Medical School in the Southeast Asia Healthcare Leadership Programme (SEAL) for emerging healthcare leaders to gain access to world’s leading authorities in safety, quality, complex organizational management and health leadership to emerging healthcare leaders.
For more information on Sunway Medical Centre, please click here http://sunwaymedical.com/
Twenty years ago, a friend of James convinced him to attend a Marketing Society event where he learnt about the FMCG industry, and that decision lead to shaping his career today. Get to know James Kane of Mondelez International as he shares his story with us.
- How would you describe your management style?
I am a collaborative leader. I genuinely believe that the best results can be achieved when people are at their best and when they feel empowered to contribute to the overall success of the organization. I also believe leaders who lead with their head and heart together can be very impactful. - Who inspires you the most and why? How have you incorporated that into your daily life?
My parents are hugely inspirational to me. They worked really hard and sacrificed a lot to ensure my siblings and I could have the opportunity for a great life – I love the bonds that have developed within our broader family as a result, and admire the balance of hard work and prioritizing family that they managed to achieve. This is definitely something I try to incorporate into my life now I have a family of my own. - How do you see your organization changing in two years, and how do you see yourself creating/being a part of that change?
I’m very energized by the evolution that the company is now going through – we just unveiled a new tagline and purpose, “Snacking Made Right” in which we’re placing consumers as the focal point of everything that we do, by offering “the right snack, for the right moment, made the right way.” There is an increasing snacking need in South East Asia, and even in Malaysia, people are changing the way they eat. There is so much opportunity for us to reshape and define snacking through our enormous brand and product portfolio. Mondelēz Malaysia is growing rapidly already in categories like Chocolates (with Cadbury) and Biscuits (with brands like Oreo, Chipsmore and Jacobs), so I’m really confident about further growth. - Tell me about an accomplishment or a memorable incident that shaped your career.
One moment that has ended up shaping my career was a choice 20 years ago to attend a Marketing Society event when I was studying at Monash University in Melbourne. A friend convinced me to go at the last minute, and it was where I learned more about the Fast Moving Consumer Goods (FMCG) industry and landed a job as a Sales Merchandiser…and the rest is history! - What would we be surprised to learn about you?
As an Australian by birth, it’s probably not that surprising that I love sports – but I also coached various junior sporting sides over the years – mainly Cricket and Australian Rules football. I really enjoyed helping the kids grow and develop as individuals and as a team. - What book are you reading or podcast you most recommend?
When I get some downtime I really enjoy watching various Netflix documentaries – ranging from the Vietnam War right through to sports and other topics. I recently watched “Sunderland till I die” which was about an English Premier League team and their on and off field challenges – I’m not a huge follower of EPL, so I found the soccer element interesting, but was particularly interested in the off field business challenges they were faced with. - What do you do for fun?
I love spending time with my family (wife Claire, and two boys Jack 4 yo and Tom 6 months old) and traveling – so I try and combine the two as much as possible! We’ve loved exploring KL and are looking forward to venturing further afield in the future.
On January 23, AMCHAM was delighted to welcome a Dr. Sam Potolicchio, a visiting public policy scholar from Georgetown University (Washington D.C). Dr. Potolicchio shared with a full room of AMCHAM members and government officials his perspectives on the outcomes of the U.S. midterm elections and how the transition to a Democrat-controlled Congress may impact the “Indo-Pacific Strategy” going forward.
During the Q&A, we also discussed various scenarios in which U.S. trade policy towards the region may be impacted by the Democratic presidential primaries in 2020. Our thanks to AMCHAM member Amway for collaborating with us on this event.
“It was amazing to learn more about D&I (diversity & inclusion) initiatives here in Malaysia. Heart-warming and inspiring to say the least” – Dr. Rohini Kamalanathan Van Hoboken, Senior Director – Industrial Health & Wellness, Asia at Western Digital (M) Sdn Bhd
Starbucks Malaysia opened its first-of-a-kind store in 2016 which set precedent for Starbucks worldwide. The Signing Store, located in Bangsar Village II, gained global attention for its unique set up which inspired other Starbucks around the world to follow. Late in 2018, the U.S. opened its first signing store in Washington D.C.
On January 22, Rina Siew, CSR Manager of Berjaya Starbucks Coffee Company who was involved in the entire process, shared her journey and that of the company’s. It was a fulfilling experience, having to learn a new language & discovering a whole new world filled with opportunities for the deaf community.
AMCHAM Corporate Citizenship Committee had 50 members and guests attend this afternoon session. One attendee commented that it was “a great opportunity to share and [the] initiative so profound and impactful. It gives ideas for companies to incorporate social responsibility into its corporate strategy and culture”
We would like to thank Rina Siew for sharing the signing store journey with us. Send an email to [email protected] to find out how you or your company can get involved in the new Committee.
