Member Spotlight – KPJ Healthcare Berhad

KPJ Healthcare Berhad is Malaysia’s leading provider of private healthcare services. Since its introduction of one of the first among private specialist hospitals in Johor in 1981, the Group has been at the forefront of the healthcare industry. Driven by its core values of Safety, Courtesy, Integrity, Professionalism and Continuous Improvement, KPJ’s integrated network consists of 30 specialist hospitals throughout the nation. With its expansion abroad, the Group currently has two hospitals in Indonesia, a sizeable share in a hospital in Bangkok, a hospital in Bangladesh, as well as a retirement and age-care resort in Australia.

KPJ Group of Hospitals have been receiving many health tourist patients from all over the world for various kinds of treatment. In ensuring patient safety, KPJ Hospitals have embarked on many initiatives to improve the Quality of care to customers including the certification of Malaysian Society for Quality in Health (MSQH), which is internationally linked to the international Society in health care (ISQua). KPJ hospitals have implemented the integrated management system (IMS) to guarantee high hospitals in groups have been accredited by SQH. Meanwhile 4 of these hospitals are accredited by the Joint Commission International (JCI).

One of the reasons we joined AMCHAM is because Americans were one of our top highest number patients who visited KPJ Specialist Hospitals, and the number keeps increasing. The other reason, we’re also strengthening our Health Tourism which is followed by the highest of medical technologies standard, well trained senior consultants (Specialist Doctors), and accredited hospitals from USA, such as Joint Commission International (JCI) Accreditation and Certification, which is recognized as a global leader and the international gold standard to ensure the best healthcare practices in quality and patient safety.